Privacy Policy

Last updated: November 7, 2025
At Opsium, your privacy matters to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.opsium.io or interact with us online.
By using our website, you agree to the practices described below.

1. Overview

Opsium is a software platform designed to help service organizations automate manual work, track operations, and improve profitability.
When you visit our website, we may collect limited information to ensure a smooth browsing experience, respond to your requests, and better understand how visitors interact with our content.

We care deeply about transparency and trust.
That’s why we collect only the information necessary to:

• Communicate effectively with potential customers and partners

• Improve our product and website experience

• Maintain the security and reliability of our services

Your data is never sold or used for advertising purposes outside Opsium.
We follow strict security and compliance standards, including GDPR, to protect all personal information we process.

2. Information We Collect

We collect the following types of information:

2.1 Information you provide

When you:

• Request a demo or early access

• Contact us via forms or email

• Subscribe to updates or newsletters

we may collect:

• Name and contact information (email, company, role)

• Message content and preferences

2.2 Information automatically collected

When you browse our site, we may collect:

• Browser type, device information, and IP address

• Pages visited and time spent on the site

• Referring URLs and general location (city-level analytics)

• Cookies and similar technologies (see section 6)

3. How We Use Your Information

We use your information to:

• Respond to demo or contact requests

• Communicate updates about Opsium (only if you opt in)

• Analyze website performance and usability

• Detect and prevent potential security issues

• Comply with applicable laws and regulations

We do not sell or share your data with third parties for marketing purposes.

4. How We Store and Protect Data

Your data is securely stored and processed in accordance with industry best practices.
We use:

• Encrypted HTTPS (TLS) connections

• Secure cloud infrastructure (AWS)

• Limited access controls for authorized personnel only

We retain personal data only as long as necessary to fulfill the purpose for which it was collected.

5. Third-Party Services

We use trusted third-party providers to support our operations, including:

• Analytics (e.g., Google Analytics, Plausible, or similar tools)

• Email & CRM tools (e.g., HubSpot, SendGrid)

• Hosting (AWS or Vercel)

These providers act as data processors under strict confidentiality agreements and comply with GDPR and similar regulations.

6. Cookies and Tracking Technologies

Opsium uses cookies and similar tracking technologies to improve your experience, analyze performance, and ensure the smooth operation of our platform.

Cookies are small files stored on your device that help us remember your preferences, understand how you interact with the site, and provide relevant features. Some cookies are essential for basic functionality, while others help us measure performance and optimize user experience.

You can manage or disable cookies at any time in your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

Opsium may also use trusted third-party analytics services (such as Google Analytics) to collect aggregated and anonymized usage data that helps us improve performance and usability.

For any questions about how we use cookies or similar technologies, please contact us at privacy@opsium.io.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your data

• Withdraw consent to data processing

• Request a copy of your personal data

To exercise these rights, contact us at privacy@opsium.io.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children.

If we learn that we have done so, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing any information.

10. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect new features or legal requirements.
The date at the top of this page indicates the latest version.
If major updates occur, we’ll notify visitors through the site or by email (if applicable).

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Opsium Privacy Team
Email: legal@opsium.io